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What Motivates the Filipino Employee?

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Happiness at work, or job satisfaction, plays an important factor in keeping an employee engaged and motivated at work. As there is really no one “secret” to keeping employees satisfied

8 Steps to Improve Employee Retention

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Apart from Christmas parties, the employee satisfaction review is among the year-ender activities that take place in companies. Recently, most organizations have come to realize the need to conduct the

Employee Retention: Business Tips from BPO Companies

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Call centers are often reported to have the highest attrition rates among BPO companies. Many view this in a negative light because high attrition rates are often linked to poor

6 Surprising Facts About Customer Loyalty Marketing

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Finding and acquiring new customers is an essential ingredient in achieving business success, especially during its beginning stages. In order to be recognized in the market, brands need to get